JC Penney Knoxville TN

We asked a mobile panel of verified JCPenney customers in Knoxville, TN to share their experience with their local JCPenney store. This is a page built by content provided by Knoxville, TN consumers for the benefit of Knoxville, TN consumers.

JC Penney Review

Reviewed by: , 43 from 37918
Submitted on 6/12/2013 at 1:03 AM

Pros:

Good sale prices and promotions

What changes would you like to see at JC Penney?

Customer service when making purchases. Penny's does not use registers but hand held phones that never work.

How long have you been shopping at JC Penney?

Two years

JC Penney Review

Reviewed by: , 54 from 37849
Submitted on 6/13/2013 at 12:47 AM

Pros:

I was there today. Very depressing. Used to have a great drapery dept. what happened to it???

What changes would you like to see at JC Penney?

Need to upgrade products

How long have you been shopping at JC Penney?

I don't

JC Penney Review

Reviewed by: , 32 from 37938
Submitted on 6/11/2013 at 5:06 PM

Pros:

wide variety of inexpensive items

What changes would you like to see at JC Penney?

more high quality brands that you see at other department stores

How long have you been shopping at JC Penney?

over 20 years

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