Macy's Philadelphia PA

We asked a mobile panel of verified Macy's customers in Philadelphia, PA to share their experience with their local Macy's store. This is a page built by content provided by Philadelphia, PA consumers for the benefit of Philadelphia, PA consumers.

Macy's Review

Reviewed by: , 54 from 08075
Submitted on 6/6/2013 at 1:29 AM

Pros

I have not usually been pleased with the customer service at Macy's, and I can't always find what I want or need there, so I don't tend to shop there any more.

What changes would you make?

I haven't been in a while, so they may have already improved. The last few times I went, I was treated rudely by a clerk. I think the ads I get should reflect the merchandise actually available in the store in my town, not just what might be in a Macy's in another state. I asked a clerk about a particular product advertised and received a rude response. Perhaps this wouldn't happen now, but I haven't felt the desire to try Macy's again.

How long have you been shopping at Macy's?

Since the early 1980s.

Macy's Review

Reviewed by: , 50 from 08026
Submitted on 6/7/2013 at 12:30 PM

Pros

They have good quality and fashionable clothing. I usually find something I like when shopping there. Prices are reasonable.

What changes would you make?

Can't think of anything.

How long have you been shopping at Macy's?

Years, off and on.

Macy's Review

Reviewed by: , 37 from 08059
Submitted on 6/7/2013 at 2:23 PM

Pros

I love all the different designers that Macy's has to offer.

What changes would you make?

The prices to be more affordable for the southern blue collared people.

How long have you been shopping at Macy's?

Off and on for the past 5 years

Macy's Review

Reviewed by: , 39 from 08080
Submitted on 6/6/2013 at 3:52 AM

Pros

There price are good

What changes would you make?

Yes plus size in clothes

How long have you been shopping at Macy's?

3weeks

Macy's Review

Reviewed by: , 34 from 08021
Submitted on 6/6/2013 at 4:08 PM

Pros

They have great sales.

What changes would you make?

More locations

How long have you been shopping at Macy's?

3 years

Macy's Review

Reviewed by: , 29 from 19128
Submitted on 5/31/2013 at 5:18 PM

Pros

Great sales, affordable quality clothing. They almost always have something I like

What changes would you make?

I would like to see a reward system. Cash back bonuses, more coupons

How long have you been shopping at Macy's?

Over 10 years

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